RECALL INFORMATION

Are there any current recalls?

There are currently zero recalls on TARA Electric Vehicles and Products.

What constitutes a recall, and what necessitates its issuance?

A recall is formally initiated when a manufacturer, in conjunction with the Consumer Product Safety Commission (CPSC) and/or the National Highway Traffic Safety Administration (NHTSA), determines that a vehicle, equipment, car seat, or tire presents an unreasonable risk to safety or fails to comply with established minimum safety standards. Under such circumstances, manufacturers are legally obligated to rectify the issue through repair, replacement, issuance of a refund, or, in exceptional cases, repurchase of the vehicle. The United States Code for Motor Vehicle Safety (Title 49, Chapter 301) articulates motor vehicle safety as the capacity of a motor vehicle or its equipment to safeguard the public against unreasonable risk of accidents due to its design, construction, or performance, as well as against unreasonable risk of death or injury in the event of an accident. This includes the operational and non-operational safety aspects of a motor vehicle. A defect is characterized as any anomaly in performance, construction, components, or materials of a motor vehicle or its equipment. A safety defect is specifically identified as a condition that exists within a motor vehicle or piece of motor vehicle equipment that poses a risk to motor vehicle safety, potentially affecting a group of vehicles of the same design or manufacture, or items of equipment of the same type and manufacture.

What implications does this have for me?

In the event that your vehicle, equipment, car seat, or tire is subject to a recall, it signifies the identification of a safety defect that directly impacts you. The NHTSA oversees each safety recall to ensure that owners are provided with safe, cost-free, and effective remedies by manufacturers in accordance with the Motor Vehicle Safety Act and federal regulations. Should a safety recall be issued, the manufacturer is mandated to address the defect at no expense to the owner.

How will I be informed of a recall?

Registered vehicle owners will be notified by their manufacturer of any safety recalls through a mailed letter. It is imperative for vehicle owners to maintain current vehicle registration records, including an up-to-date mailing address, to facilitate this communication.

What steps should I take if my vehicle is recalled?

Upon receiving a recall notification, adhere to any interim safety instructions provided by the manufacturer and promptly contact your local dealership. It is critical to have your vehicle serviced at a dealership whether it is under a recall notification or a safety improvement campaign. The dealership is required to repair or replace the recalled component of your vehicle at no charge. Should a dealership refuse to perform the repair as stipulated in the recall notice, it is crucial to immediately inform the manufacturer of such refusal.

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